Large Frame Alloy Frame Glasses Men Business Style Half Rim Spectacles with Spring Hinges Myopia Eyewear
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
⚠️ A Health & Safety Nightmare: Wrong Prescription & Ghost Customer Service
I'm writing this as a warning to others about my awful experience. I ordered a pair of safety glasses, but the company sent me the wrong prescription safety glasses, causing dizziness and nausea. What's worse is that it’s been Impossible to get ahold of a live person to actually help get this resolved. Multiple chat sessions, phone calls and emails and still can’t get in touch with anyone. This isn't just an inconvenience; it's a serious health and safety issue. After weeks of frustration, I finally managed to connect with a representative, determined to get a resolution.
Customer: I finally get a real person. You sent me the wrong prescription. I’ve had headaches and nausea for days because of your mistake, and your bots and automated emails are a complete dead end.
CS Rep: I am so sorry to hear about this and the trouble you've had reaching us. That is completely unacceptable, especially when it affects your health. Can I please have your order number so I can pull up your details and fix this immediately?
Customer: It's order #54321. Fix it? I’ve been trying to get this fixed for weeks. How do I know you'll actually do anything this time? This is a safety issue.
CS Rep: I understand your frustration, and I assure you this is my top priority. I see the error on our end. We will remake your glasses with the correct prescription and ship them with expedited service at no cost, and I am also processing a full refund for the distress this has caused.
Customer: Fine. What do I do with this incorrect pair? And how can I be sure the new ones will actually be right?
CS Rep: I am emailing you a prepaid return label right now. Your new order will be personally verified by our head optician before it leaves our lab to ensure it is perfect.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
...But Then, My Faith in Online Eyewear Was Restored! ✨
My experience has been nothing short of fantastic, and a huge part of that comes down to the confidence and clarity these glasses provide. It’s not just about seeing better; it’s about feeling sharp and professional in every meeting. Many of you have asked what specific model I'm using, and I'm happy to share the secret. They are a superb example of Half-Rim Business Glasses, offering both comfort and a distinctively polished look without the hefty price tag. If you're looking to upgrade your professional image and enjoy the same level of comfort and style, this is definitely something you'll want to see for yourself. I was so done with buying glasses online after my last experience. 😤 I had ordered a pair from another company, and they sent me the wrong prescription, causing days of dizziness and nausea. Trying to get it fixed was a complete nightmare—just endless chat bots and unanswered emails. I felt completely helpless and ripped off, and I swore I’d never risk it again. 😭
After venting to a friend, they insisted I give Mozaer.com a try, promising it was a different world. I was skeptical, but my old glasses were on their last legs, so I reluctantly decided to take one last chance. 🤔 I’m so incredibly glad I did! The difference was night and day. It was truly the "easiest purchase experience I ever had. Knowledgeable, friendly staff helped with my eyeglass purchase, explained options and reviewed order before purchase. Great overall experience. Prices are excellent."
I couldn't agree more. The website was a breeze to navigate, and the quality of my new Large Frame Alloy Frame Glasses is fantastic. The customer service was responsive and helpful, clarifying a question I had in minutes. Their collection of men with reading glasses was also impressive, and I'll definitely be back for a pair of those. Mozaer.com has completely restored my faith in buying eyewear online. What a relief to find a company that gets it right! ✨😃
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