JAPANESE EYE 321 BRAND Acetate Eyeglasses Frame Men Matte Black Round Classical Myopia Glasses Women Designer Luxury Accessory
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
A Customer Service Nightmare: My Prescription Glasses Saga 😤
My terrible online shopping experience with this company is a warning to others. I ordered a set of prescription glasses and was advised the order would ship in 3 business days. Now, 8 business days later they still haven’t shipped and it’s been impossible to reach a live person. Their virtual chat just circles you back, and the phone line is useless unless you're placing a new order. I’ve never experienced customer service like this. To be completely inaccessible as it relates to a prescription is absurd. I would advise not doing business with this company. After finally getting through, I felt I had to share this frustrating conversation.
Customer: I finally get a person! I ordered my glasses 8 business days ago. Your site promised they would ship in 3. What is going on?
CS Rep: I am so sorry to hear about the delay and the trouble you've had reaching us. That is not the experience we want for our customers. Can I please have your order number to look into this for you?
Customer: It’s [Order Number]. It shouldn't be this hard. Your chat is a loop and your phone system hangs up on you. I just need to know where my glasses are.
CS Rep: I completely understand your frustration, and I sincerely apologize. I see your order here. It appears there was an unexpected delay in the lab. I am personally escalating this to have it shipped out today with complimentary express shipping.
Customer: That's the least you can do. I'll believe it when I get a tracking number that actually works.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From an Online Shopping Nightmare to a Dream Come True with Mozaer.com ✨
I've been absolutely flooded with questions about my new glasses ever since I started wearing them, and I'm so excited to finally share the secret. The right pair of eyeglasses is more than just a necessity; it's a statement piece that defines your style. These Classic Round Acetate Frames are the perfect example, offering a sophisticated blend of Japanese design and exceptional comfort. For those who appreciate meticulous craftsmanship and a timeless aesthetic, this is a discovery you won't want to miss. My last attempt to buy prescription glasses online was a complete nightmare. 😤 I ordered from another company that promised a 3-day turnaround, but 8 business days later, my order still hadn't shipped. Trying to contact them was impossible; their chat was an endless loop, and the phone line was useless. I was so frustrated and felt completely helpless. It was an absurdly poor experience that made me swear off buying glasses online forever. 😭
But my old frames were falling apart, and I was getting desperate. 🤔 A friend recommended I try Mozaer.com, insisting they were different. They even showed me the glowing review they had posted: "I received my glasses in less than two weeks! I love them. Tracking was amazing and they were a perfect fit! Came faster than if I went inside local to order and cheaper plus they were the frames I wanted. Will order again from them! Very satisfied custmer!👍🏾👍🏾🏾"
Skeptical but hopeful, I gave it a shot. And I am so glad I did! ✨ The entire process with Mozaer.com was a breath of fresh air. The website was incredibly user-friendly, the prices were unbeatable, and my glasses arrived even earlier than promised. The quality is fantastic, and they fit perfectly right out of the box. The experience was so smooth that I also bought a pair of reading glasses for men for my dad, and he was equally impressed. Mozaer.com has totally restored my faith in online eyewear shopping! 😃
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